• UX AUDIT for B2B SaaS
I fix why trials don't convert and why features go unused.
I find where your product loses users and explain it on video, so your team can fix it.
• DOES ANY OF THIS SOUND FAMILIAR?
Often, the cause is in how users interact with your product.
• WHAT I DO
I audit your product and redesign what's not working
I understand your concern
On a 30-minute call, you tell me what's worrying you.
Find where your users get stuck
I go through your product the way a new user would.
Explain it on video
Every finding comes with a walkthrough your whole team can watch.
Redesign the screens that matter most
Your team gets a clear direction to build from.
• IS THIS FOR YOU?
Who I work best with
Where I can help
Where I'm not the right fit
• PRICING
Priced per flow, not per screen
What is a user flow?
ends when the goal is done.• Every screen in between is covered.
Example
Tell me what's not working on a free 30-minute call. I'll suggest which flow is worth reviewing first.
Flow Audit
3 working days$349 per flow
Audit + Redesign
7 working days$999 per flow
What's not covered
Not sure about the redesign yet? Start with the Flow Audit. You can add the redesign for the same flow within 14 days of delivery, and the audit fee is adjusted against it.
• RECENT WORK
What an audit looks like
• FAQ
Questions you might have
Why do I need a call before I can buy?
I want to make sure I'm the right person for your problem before you spend money on me. In 30 minutes, we'll both know.
What do you need from us, and how much of our time?
Nothing to set up on your side. I sign up the way a new user would. I just need a short brief on who your users are and what's hurting. After that, one call and one video to watch. No daily check-ins.
When does the work start, and when do I get it?
Work starts the day I receive the 50% advance. The Flow Audit is delivered in 3 working days, and Audit + Redesign in 7.
How do payments work?
50% upfront and 50% once you have all the deliverables. I invoice in USD, and you can pay in your own currency.
Is our data safe?
Yes, I'm happy to sign your NDA. I never need access to your customer data. I sign up with my own account, the way a new user would, and use only sample data I create myself. Once the work is done, the account is deleted. I use Claude to help draft reports, never with anything you mark confidential. Everything is handed over to you and deleted from my end within 14 days. Nothing goes into my portfolio without your written approval.
What if our product needs more than one flow?
We'll scope it on the call, and I'll put together a plan for your needs. You can start with one flow and add more later.
Why not ask our own team, or an AI tool?
Your team knows the product too well to see it the way a new user does. An AI tool can list problems, but it doesn't know which one is costing you trials or support hours. I tie every finding to your number and rank them so you know what to fix first.
Who owns the report and the designs?
You do, once the final payment is in. Everything is handed over to you: the report, the video and the Figma files.
What happens after you deliver?
You get 14 days of support on the flow. Anyone on your team, including your developers, can send me questions about the findings or the new screens. If you want help putting the fixes into practice after that, we can work something out.
• RESOURCES
Free guides and articles
Tell me what's not working.
Book a free 30-minute call →I work with teams in the UK, EU, US and Australia from India.